Desktop apps
Download ThinkOpen
Get the ThinkOpen desktop apps for macOS and Windows. We've detected your platform and highlighted the right build — but every download is available below.
ThinkOpen Support
For clientsClients & co-managed admins
Submit and track support tickets in a clean desktop app — sign in with your email, no password. Co-managed admins land on their org dashboard automatically.
Minka
For the ThinkOpen teamThinkOpen engineers & admins
The ThinkOpen support desk, resident on your desktop with native notifications for new tickets and comments. Single sign-on with Microsoft Entra.
First launch: these builds aren't code-signed yet, so your OS may warn you the first time. macOS — right-click the app → Open → Open. Windows — on the SmartScreen prompt, click More info → Run anyway. Updates install automatically after that.